EU TENDER: Customer Interaction Management

Deadline: 29-07-2021

(Source: European Union Intellectual Property Office (EUIPO))

Scope of the procurement

Title:    Customer Interaction Management

Reference number: AO/022/20

Main CPV code

79510000 Telephone-answering services

Type of contract

Services

Short description:

The Office intends to conclude multiple framework contracts for customer interactions management to manage customer related core and support services.

Estimated total value

Value excluding VAT: 6 500 000.00 EUR

Information about lots

This contract is divided into lots: no

More information: https://etendering.ted.europa.eu/cft/cft-display.html?cftId=8769

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